Urgent Requirement For Remote Support Engineer

3 - 8 Years
Mumbai, Mumbai Suburbs, Navi Mumbai

Job Description

Job Description

1. Ensuring all calls landing at Remote Desk are logged into the client provided tool.
2. Providing Technical support thru Telephone, email or taking the remote of the system.
3. Troubleshoot and resolve desktop / laptop OS issues and other Application Issues being used by Users remotely.
4. Coordinating with Backend Team for Closure of Tickets pending with Backend Team.

Salary: Not Disclosed by Recruiter

Industry:IT-Hardware & Networking

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Dynacons Systems and Solutions Ltd

An ISO 9001:2000 System Integration Company having over a Decade's experience with established National Network for providing end-to-end solutions & services to a large base of customers. The company enjoys premier partnership with Intel / IBM/ HP/ C
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Recruiter Name:Shivani Nalavade

Contact Company:Dynacons Systems and Solutions Ltd

Telephone:02266889956

Website:http://jobs.dynacons.com